Shipping and Returns

SHIPPING

  • Products will be delivered after MAIN STREET receive payment confirmation upon customer transaction max 1x24 hours working days. You can find your Order Status by using Order History in My Profile Menu (you are required to login first).
  • Shipping may be done on the same day if both order and payment confirmation to MAIN STREET completed before 12:00 pm (working days).
  • Shipping cost will be charged to customers. The rates are fully adjusted with the courier service used. Customers within JABODETABEK Area are free from shipping charge and outside JABODETABEK Area with minimum purchase IDR 500,000.
  • MAIN STREET is not responsible for any damage to the package caused by third parties, such as courier service used.
  • We shipped using JNE.

RETURN AND EXCHANGES

  • Cancellation of transactions can only be made if the goods have not been sent by MAIN STREET.
  • Complaints and claims on your order must be notified to MAIN STREET within 1x24 hours from the time you receive the package.
  • Items purchased cannot be exchanged or refunded, unless the contents of the package differ from those ordered.
  • MAIN STREET can only accept returns of order if the products returned new, unused, unwashed and with all the garment tags still attached. Returns or exchanges that are damaged or altered may not be accepted and may be sent back to the customers.

*MAIN STREET may change or update the terms & conditions of the website at any time. We will notify of such changes on the website or via email if necessary. Changes to the terms & conditions apply immediately after the change is made.